Much of Rachel’s past research has included community-based Advance Care Planning education, focusing on improving awareness and engagement by increasing community capacity. This model has been spread throughout the province, and has subsequently been adapted for the Chinese and South Asian communities, and for people living with dementia and their family/friend caregivers. More recently, her experience includes grief and bereavement supports within the province, and building consensus around the definition of care provided by hospice societies in BC.

Her expertise spans implementation science, knowledge translation, patient engagement, and quality improvement projects, utilizing both quantitative and qualitative research methods. Rachel’s commitment to patient-oriented research principles is unwavering. She actively involves people with lived experiences in research projects, ensuring their voices are heard and that outcomes truly reflect the needs of the community.